1. Terms of Service

Last Updated: 20th November 2024

Effective Date: 26th November 2024

1.1 Introduction

Welcome to Universe Wave Guide Limited (“we,” “us,” or “our”). By accessing and using
our website, products, or services (collectively referred to as the “Services”), you agree to be
bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do
not use our Services.

1.2 Changes to Terms

We reserve the right to modify or update these Terms at any time. Changes will be posted on
this page, and the updated Terms will be effective immediately upon posting. It is your
responsibility to review these Terms regularly.

1.3 User Obligations

You agree to:

  • Use our Services in compliance with all applicable laws and regulations.
  • Not engage in any fraudulent, abusive, or illegal activities when using our Services.
  • Not interfere with or disrupt the functionality of the Services.

1.4 Account Registration

Some features of our Services may require you to create an account. You agree to:

  • Provide accurate, complete, and current information during the registration process.
  • Maintain the confidentiality of your account and password.
  • Be responsible for all activities that occur under your account.

1.5 Limitation of Liability

Universe Wave Guide Limited will not be held liable for any direct, indirect, incidental, or
consequential damages arising from your use of our Services, including, but not limited to,
data loss or interruption of service.

1.6 Termination

We may suspend or terminate your access to our Services if you violate these Terms. You
may terminate your account at any time by contacting us.

1.7 Governing Law

These Terms will be governed by the laws of Kenyan authority. Any legal action or
proceeding related to these Terms shall be brought exclusively in the courts located in Kenya.

1.8 Contact Us

If you have any questions about these Terms, please contact us at:
info@druniverse.biz

2. Privacy Policy

Last Updated: 20th November 2024

2.1 Introduction

At Universe Wave Guide Limited, we respect your privacy and are committed to protecting
the personal information you provide when using our Services. This Privacy Policy explains
how we collect, use, and safeguard your data.

2.2 Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and other details provided during registration.
  • Usage Data: Information about how you interact with our Services, such as IP addresses, device information, browser type, and pages visited.

2.3 How We Use Your Information

We may use your information for:

  • Providing and improving our Services.
  • Communicating with you about updates, promotions, or service changes.
  • Personalizing your experience.
  • Complying with legal obligations.

2.4 Data Sharing

We do not share your personal information with third parties except:

  • To service providers who assist in operating our website or delivering our Services.
  • In response to legal obligations or to protect our rights and safety.
  • In connection with a merger, acquisition, or sale of assets.

2.5 Data Retention

We retain your personal information for as long as necessary to provide the Services, comply
with legal obligations, resolve disputes, and enforce our agreements.

2.6 Data Security

We implement industry-standard security measures to protect your data. However, no system
is entirely secure, and we cannot guarantee the absolute security of your data.

2.7 Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Request the restriction of processing of your data.

To exercise your rights, please contact us at info@druniver.biz

2.8 Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the
privacy practices or content of these websites.

2.9 Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this
page, and the updated Privacy Policy will be effective immediately upon posting.

2.10 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@druniverse.biz

3. Cookie Policy

Last Updated: 20th November 2024

3.1 Introduction

We use cookies and similar tracking technologies to enhance your experience on our website.
This Cookie Policy explains what cookies are, how we use them, and your choices regarding
their use.

3.2 What Are Cookies?

Cookies are small text files placed on your device to store information about your website
visits. They help us remember your preferences and improve your experience.

3.3 How We Use Cookies

We use cookies for the following purposes:

  • To analyse website traffic and usage patterns.
  • To personalize content and advertisements.
  • To remember your login credentials and preferences.

3.4 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies
may impact your experience on our website.

3.5 Changes to the Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this
page, and the updated policy will be effective immediately upon posting.

3.6 Contact Us

For more information about our use of cookies, please contact us at: info@druniverse.biz

4. Disclaimer

Last Updated: 20th November 2024

4.1 General Disclaimer

The information provided on our website and through our Services is for general
informational purposes only. We do not guarantee the accuracy, completeness, or reliability
of any information.

4.2 No Professional Advice

Our Services do not constitute professional advice, and you should seek advice from qualified
professionals for specific concerns.

4.3 Limitation of Liability

Universe Wave Guide Limited is not liable for any errors, omissions, or damages arising
from your use of the website or Services, including reliance on information provided.

4.4 External Links

Our website may contain links to external sites. We do not control these websites and are not
responsible for their content or practices.